Tea, Crumpets & A New Mobile Internet Provider
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Who doesn’t love Tea & Crumpets?
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I recently posted about how our internet provider SMARTY wasn’t really working out for us. So I thought I’d sit here whilst eating my morning crumpets and slurping my mug of tea and give you an update.
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A few hours after my previous post went out on to twitter I got a message from one of SMARTY’s social media team who wanted to see if they could help me out. That was a really nice surprise, I never thought one of my random rants would have something come of it. After a bit of back and forth, the person I was talking to had offered a refund on my last payment as a way of apologizing for the rubish service and said there would be no hard feelings if we chose to go with another network. Whilst I have moved over to another network I have to give SMARTY credit for their customer service.
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I have moved our mobile internet over to VOXI. I have two reasons for this. Firstly, both mine and Abi’s phones are already on VOXI and we get great coverage and service from them. Secondly, I will shortly start working for Vodafone, who own VOXI, and I no longer feel like I’m cheating on my future employer, plus this way I can get ahead of any rules in my contract that may stop me from using other networks (not that I think there will be).
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Once I am working though we will be moving over to fibre broadband, again from Vodafone, as there is nothing quite like having a hardline internet connection. Though I don’t think that will stop Abi calling the internet the wifi, it doesn’t matter how many time I explain they are different things she’ll still call it wifi.
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I received the VOXI SIM this morning and have started the activation process using portable 4G hotspot that we use when we go out and about as it can take a few hours for the SIM to join the network. For those that are interested, it’s a Huawei E5776s-32, or as we call it the pebble and has served us well in the 5 years we’ve had it. That will probably be one of the things I miss from having 4G home internet, the ability to take it with us wherever we go and not be dependant on wifi hotspots.
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Well that’s my adventure so far but I’ll keep you updated, hopefully tomorrows post will be coming from a VOXI SIM not a SMARTY one. Have you had trouble with your ISP? Would you consider 4G/5G for your home network? Let me know in the comments below.
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